
Book
The Jobs to Be Done Playbook
Align Your Markets, Organization, and Strategy Around Customer Needs
Jim Kalbach, Michael Schrage, Michael Tanamachi
Rosenfeld Media · Print & ebook · April 7, 2020
Reading lane: Marketing Research
These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap.
At a Glance
Who It's For
Book Details
- Authors
- Jim Kalbach, Michael Schrage, Michael Tanamachi
- Publisher
- Rosenfeld Media
- Published
- April 7, 2020
- Format
- Print & ebook
- Theme
- Marketing Research · Product Design
- Reading lane
- Marketing Research
Affinity
Publisher Categories
Why People Buy
Media & Communications
UI/UX Design
Tech & Society
Show all 6 publisher categories
DESIGN / Product
Product Design
About This Book
These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative. The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.
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