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The Jobs to Be Done Playbook by Jim Kalbach

Book

The Jobs to Be Done Playbook

Align Your Markets, Organization, and Strategy Around Customer Needs

Jim Kalbach, Michael Schrage, Michael Tanamachi

Rosenfeld Media · Print & ebook · April 7, 2020

Reading lane: Marketing Research

These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap.

At a Glance

Who It's For

Good for readers who enjoy Marketing ResearchGood for readers interested in managementGood for fans of Design

Book Details

Authors
Jim Kalbach, Michael Schrage, Michael Tanamachi
Publisher
Rosenfeld Media
Published
April 7, 2020
Format
Print & ebook
Theme
Marketing Research · Product Design
Reading lane
Marketing Research

Affinity

Publisher Categories

  • Why People Buy

  • Media & Communications

  • UI/UX Design

  • Tech & Society

Show all 6 publisher categories
  • DESIGN / Product

  • Product Design

About This Book

These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative. The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.

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