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Can We Talk? by Roberta Chinsky Matuson

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Can We Talk?

Seven Principles for Managing Difficult Conversations at Work

Roberta Chinsky Matuson

Kogan Page · Print & ebook · September 28, 2021

Reading lane: Nonprofit Leadership

WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work?

At a Glance

Who It's For

Executives and team leaders managing difficult workplace conversationsReaders seeking guidance and scripts for challenging workplace discussions

Book Details

Authors
Roberta Chinsky Matuson
Publisher
Kogan Page
Published
September 28, 2021
Format
Print & ebook
Theme
Nonprofit Leadership · Meetings & Presentations
Reading lane
Nonprofit Leadership

Affinity

Publisher Categories

  • Business Communication

  • Meetings & Presentations

  • Leadership

  • Nonprofit Leadership

Show all 7 publisher categories
  • Workplace Culture

  • Women in Business

  • Conflict Resolution

About This Book

WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the discomfort. The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk? outlines what each contributor needs to do to achieve the be...

Read full description

WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the discomfort. The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Using examples from everyday work situations, this book offers guidance on how to create the right conditions for a meaningful discussion. The author identifies the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and will help establish their point of view more clearly: confidence, clarity, compassion, curiosity, compromise, credibility, courage. Can We Talk? includes examples and advice from those who have been there and thrived, as well as lessons learned from conversation failures and example scripts of productive conversations. Readers will learn how to prepare, start and manage the potentially challenging exchange of words that typically occur at work, and come away with an understanding that for any conversation to take place, both parties must be engaged.

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