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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless by Jeffrey Gitomer

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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Jeffrey Gitomer

Bard Press · Print & ebook · June 12, 1998

Reading lane: Customer Relations

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.

At a Glance

Who It's For

Good for readers who enjoy Customer RelationsGood for readers interested in personal developmentGood for fans of Business

Book Details

Authors
Jeffrey Gitomer
Publisher
Bard Press
Published
June 12, 1998
Format
Print & ebook
Theme
Customer Relations
Reading lane
Customer Relations

Affinity

Publisher Categories

  • Customer Relations

About This Book

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.

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