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Account-based Growth by Bev Burgess
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Account-based Growth

Unlocking Sustainable Value Through Extraordinary Customer Focus

Kogan Page · 2022-11-29

Account-based Growth: Unlocking Sustainable Value Through Extraordinary Customer Focus

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Who It's For

  • Good for readers who enjoy Business & Economics / Marketing / Direct
  • Good for readers interested in management

What You Get

  • Themes: Management.
  • Reading lane: Marketing and International.
  • Publisher: Kogan Page.

About This Book

Develop long-term relationships, deliver market-beating growth, and create sustainable value with this pragmatic guide to aligning marketing, sales, customer success and your executives around your most important customers. Many B2B companies make half their profitable revenue from just three percent of their customers, yet don't recognize the significance of these accounts, nor invest appropriately in them. Account-Based Growth introduces a comprehensive framework for impro...

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Develop long-term relationships, deliver market-beating growth, and create sustainable value with this pragmatic guide to aligning marketing, sales, customer success and your executives around your most important customers. Many B2B companies make half their profitable revenue from just three percent of their customers, yet don't recognize the significance of these accounts, nor invest appropriately in them. Account-Based Growth introduces a comprehensive framework for improving internal alignment and external engagement with these vital few. It contains bullet-pointed takeaways at the end of each chapter plus a comprehensive checklist to help you improve your own company's approach to its most important customers. Each element of the framework is brought to life through viewpoints from industry experts and case studies from leading organizations including Accenture, Fujitsu, Infosys, SAP, Salesforce, ServiceNow and Telstra.

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